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Frequently Asked Questions
WebPortal FAQ's  

 
1.  On Beneficiary Eligibility response page, what is "lock-in information"?
     Lock-in indicates that the beneficiary can receive services only from certain providers or only with authorization from that provider.

2.  Will beneficiary information through the web portal show that the beneficiary has Medicare as well as Medicaid?
     Yes. The web portal beneficiary eligibility inquiry response includes information on Medicare Part A and Part B eligibility and third party insurance.